We ship across Canada and some states in US. If an resident from the US is having trouble attempting to process a purchase, please get in contact with us in order for our team to be informed about the issue. However, some products cannot be shipped to international destinations. After you have successfully placed your order and the payment was processed successful, we will begin the shipping process the next business day. Depending on your shipping address, the delivery time may vary. Normally, Canadian orders take up to 1-6 business days, and 4-10 business days internationally for the customer to receive his/her package. Please keep in mind that during the holiday season, the posted time may vary so we highly appreciate your patience during those seasons.
Please be mindful of your package delivery date. After you have placed your order, you will receive your tracking information within 24 hours. As the customer, you must take responsibility for the shipment process and track your package.
Any item under our free shipping feature will allow our buyers to attain items exempted from shipping costs. However, customers residing in the following provinces/ territories; British Colombia, New Brunswick, Prince Edward Island, Newfoundland and Labrador, Saskatchewan, Nova Scotia, Alberta, Yukon, Northwest Territories and Nunavut. ***Please be advised, our courier services do not offer shipping to PO box addresses. We thank you for understanding.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you chose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
TEXONIC offers free shipping promotion on selected items. Please read the description of your preferred item to determine if the item is eligible for free shipping. This promotion may change overtime so please be aware. We ship via CanadaPost, UPS, and Purlator for all domestic and international packages.
Please note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
If an old address is displayed as the shipping address, it is the customer’s responsibility to inform us, Texonic, about the issue. As soon as the issue is recognized, TEXONIC will proceed with canceling the order which can allow the customer to place another order with the updated shipping information.